At Superior PROCARE, we value transparency and professionalism in every interaction. Below, you’ll find our comprehensive Terms of Service outlining the collection and use of your information, privacy practices, security measures, and policies to ensure clarity and mutual understanding.
 

 

COLLECTION AND USE OF YOUR INFORMATION
 

Superior PROCARE is committed to safeguarding your personal information. We are the sole owner of the information collected on this website and will not sell, share, or rent your information in ways different from what is disclosed in this policy. Information collected is used exclusively to improve our services and deliver a seamless user experience.
 

 

INTERNET COOKIES
 

Cookies are used to enhance your experience on our website by storing non-personally identifiable information. These cookies:

• Enable functionalities like saving login preferences and tracking user behavior to improve the website experience.

• Can be disabled in your browser settings; however, some features of our website may be limited as a result.
   

 

INFORMATION SHARING
 

We may share aggregated demographic information with partners or advertisers, but this will never include personally identifiable data.

• Third-Party Services: We use trusted shipping and payment processing companies to fulfill orders. These providers have access to the necessary information to complete transactions but are prohibited from using it for other purposes.

• Collaborative Services: If partnering with another company to deliver a specific service, only the required information will be shared, and its use will be restricted to the stated purpose.
   

 

PRIVACY AND SECURITY
 

We take every precaution to protect your data:

• Online Protection: Sensitive information (e.g., credit card numbers) is encrypted using SSL technology during transmission.

• Internal Security: Access to personal data is limited to authorized personnel. Employees are regularly trained on privacy policies and security protocols.

• Data Storage: All user information is stored on secure servers in restricted-access environments.

If you have concerns about the security of your data, contact us at support@superiorprocare.ca.

 

RETURNS AND REFUNDS
 

Please refer to our dedicated Returns and Refunds Policy page for detailed information regarding eligibility, processes, and conditions for returns.
 

 

SHIPPING POLICY
 

Shipping information, including delivery times, costs, and service providers, can be found on our Shipping Policy page.
 

 

MARKETING AND COMMUNICATIONS
 

• Newsletters and Promotions: Customers may opt into receiving updates on promotions, new products, and services. An opt-out mechanism is available in all communications.

• Transactional Emails: Order confirmations and essential service updates will be sent to your registered email address.
   

 

SITE LINKS
 

Our website may contain links to external sites. Superior PROCARE is not responsible for the privacy practices or content of these external sites. Users are encouraged to read the privacy policies of any website they visit.
 

 

USER ACCOUNT MANAGEMENT
 

• Updating Information: Customers can update or correct their personal data by contacting our Customer Service team.

• Account Deactivation: If you no longer wish to use our services, you may request account deactivation and removal of your personal information.
   

 

TERMS OF SALE
 

• Payment: All payments must be completed in full before products are shipped.

• Order Confirmation: Orders are subject to confirmation and availability.

• Cancellations: Orders can only be canceled prior to shipment. Restocking fees may apply for canceled orders.
   

 

LIMITATION OF LIABILITY
 

Superior PROCARE is not responsible for:

• Delays or damages caused by third-party shipping providers.

• Losses arising from misuse of products purchased.

• Errors resulting from inaccurate customer-provided information.
   

 

CHOICE AND OPT-OUT
 

Customers may opt out of receiving promotional communications at any time by following the instructions included in each email.
 

 

NOTIFICATION OF CHANGES
 

Superior PROCARE reserves the right to update this policy. Any changes will be communicated via email or posted on our website. Continued use of the website constitutes acceptance of these changes.