NILFISK ADVANCE

• Standard Warranty: 3 Years (Parts, Labor) and 1 Year for PLT travel
• Coverage: Industrial & Commercial Scrubbers, Sweepers, Extractors, Buffers, Burnishers
• Exceptions:
 ■ Upright Vacuums: 2 Years (Parts & Labor); no travel
 ■ Fans/Air Movers: 2 Years (Parts & Labor); no travel
 ■ Accessories: 90 Days (Parts only)
 ■ Replacement Parts after Warranty: 90 Days (Parts)
 ■ Consumables/Wear Items: Not covered

KARCHER

KARCHER Canada – Floor Care Warranty Policy

Warranty Categories (Parts / Labor):

• 1 Year Parts & Labor:

Applies to products such as air blowers (AB), BV 5/1, window vacuums, steamers & gum removers, and standard battery electric brooms.

• 2 Years Parts & Labor:

Applies to products such as upright carpet vacuums.

• 3 Years Parts / 2 Years Labor:

Covers products such as canister & wet/dry vacuums, standard battery vacuums (non-Lithium), PUZZI extractors/spotters, pull behind & walk behind extractors, interim cleaning equipment (iCAP), cord-powered floor scrubbers, battery powered COMPACT floor scrubbers (non-Lithium), battery powered walk behind, autonomous & ride on floor scrubbers, combustion engine ride on floor scrubbers & sweepers, manual floor sweepers, battery powered COMPACT, WB & RO floor scrubbers, all chariots, industrial vacuums, and ice blasting systems.

• Lithium Versions:

For selected models with Lithium components—such as certain battery vacuums, battery powered COMPACT floor scrubbers, and battery electric brooms—the warranty is 3 Years Parts / 1 Year Labor.

Additional Terms: Labor warranty is up to 2 years or 1,200 hours of operation, whichever comes first. “Wear Items” (including accessories, motor carbon brushes, squeegees, brushes, brooms, filters, tires, wheels, casters, hoses, floor tools, hand tools, sealing strips, belts, bearings, etc.) are excluded from warranty.

ESTEAM

• Extend-A-Care Warranty: 5 Years on standard components
• Breakdown:
 ■ 60 Months: Key structural parts (brackets, manifolds, etc.)
 ■ 24 Months: Certain components (vacuum blower, high-pressure pump, etc.)
 ■ 12 Months: Selected parts (heat exchangers, tank bodies, shelves)
 ■ 90 Days: Drive belts, gauges, switches, O-rings, and labor

JOHNNY VAC

• 2-Year Warranty covering components and labor for commercial/industrial equipment
• Batteries are covered for 6 months
• Exclusions: Excessive/inadequate use, abuse, or missed maintenance

RELIABLE CORPORATION

• Warranty repairs (with proof of purchase) are performed free of charge
 ■ First Year: Inbound/outbound shipping is covered
 ■ After First Year: A flat fee applies

• Limits:
 ■ Overall warranty limit: 2 Years
 ■ Boiler tanks (steam cleaners): 1 Year
 ■ Iron steamer: 3 Years (parts) and 2 Years (labor)

• Exclusions: Misuse, normal wear and tear, or improper use

NACECARE

• Coverage varies by product category
■ Examples:
■ Electric & Ride-on Scrubbers: 2 Years on parts and labor. Up to 5 to 10 Years on specific parts (motors and frames vary) with specific labor allowances
■ Battery items (e.g., NX300 Lithium-Ion): 1 year general warranty and up-to 4 Years pro-rated after an initial exchange period
• Specific exclusions and process details apply per equipment type

VAPORE

• General Coverage: 1 Year on all system components (parts & labor)
• Boiler/Heating Elements: 3 Years
• Additional Terms:
 ■ Warranty begins on the original invoice date
 ■ Consumer is responsible for transportation to service; onsite service may incur a fee

SANITAIRE

• Standard Warranty: 2 Years (select models may have 1-Year coverage)
• Coverage: Defects in materials and workmanship
• Exclusions: Wear items (filters, belts, hoses) and damage from misuse or unauthorized service

SEBO

• Standard Warranty for Most Products:
 ■ 5 Years: Motors (brush & suction) and non-wear parts, with 1 Year Labor (via SEBO Canada or authorized dealer)
 ■ Lifetime on drive belts for AUTOMATIC X-series (including labor)
• SOFTCASE CE12: 3 Years on motors, non-wear parts, and labor
• Extended Warranty (if registered):
 ■ 10 Years: Motors, non-wear parts and 5 Years Labor (eligible products, excluding SOFTCASE CE12)

• Commercial use: 1 Year (Parts & Labor) for products used extensively for commercial purposes .
  • Exclusions: Wear parts, unauthorized repairs, routine maintenance
  

CARPET PRO

• Warranty Coverage: Typically 1 Year
• Applies to: Commercial/industrial vacuum cleaners (upright, backpack, etc.)
• Claims: Require proof of purchase (and possibly the serial number)

• Warranty Disclaimer:

Please note that each brand we carry has its own unique warranty policies, terms, and conditions. At Superior Procare, we honor and adhere strictly to the individual warranty guidelines provided by each manufacturer. For specific warranty information, including coverage and claim procedures, please refer to the official warranty documentation provided by the respective brand.

* Warranty terms apply to purchases made under the policy effective at that time. Superior ProCare may update these terms without notice and will adopt any manufacturer policy changes.